Verified Customer
2 years ago
We had the Spring Special oil change package done. What made it even better was the fact that Kevin let us away without paying for it. LOL! He caught us a few days later though!
Thank you! We had the Spring Special package done. What made it even better was the fact that Kevin let us away without paying for it. He caught us a couple days later though, LOL!
Staff Dealt With
Verified Customer
2 years ago
my experience
the service was good got in and out in a timely fasion even had a couple of things explained to me that I was not sure of
Staff Dealt With
Verified Customer
2 years ago
Excellent service delivery & repairs
Service team leaders, Service Manager - Matt & Assistant Service Manager - Nathan, were most accommodating with the end product, after repairs - perfect!
Staff Dealt With
Verified Customer
2 years ago
Poor service
I've been trying to deal with Murray's sporadically for over twenty years. Without fail they always provide poor service. In that time frame, mechanics and technicians have come and gone, service writers and managers have come and gone, even the general dealership management has been turned over. Yet the poor customer service remains, refusing to honor manufacture warranty on new vehicles, unauthorized repairs, incomplete repairs, poor communication, price gouging, etc. It means the problem is with the ownership and not the staff. Avoid at all costs if possible.
Staff Dealt With
Verified Customer
2 years ago
Excellent service
Estimate done in a fair and timely manner and job completed as promised. Fair price and professional people to deal with
Staff Dealt With