Verified Customer
5 years ago
Had vehicle in for some warranty work courtesy car and driver were ready to take us downtown as needed and pick me up promptly when needed.
Had the XT5 in for drive seal leak issue under warranty and service all was done when and as promised from the service writer to the courtesy driver service was excellent.
Staff Dealt With
Verified Customer
5 years ago
Very good
Customer is always first here! Very good people. Very friendly.
Clean atmosphere. Great place! Very helpful sales staff in all areas of vehicle knowledge.
Staff Dealt With
Verified Customer
5 years ago
Matt did an excellent job in helping us out with our truck. Getting us in quickly it was snowing that day and we live an hour away.
He really seemed to care about our situation! We have always been impressed with the service department and the work provided.
Staff Dealt With
Verified Customer
5 years ago
Attention
Attention, attention to clients, acknowledge their presence as early as possible, be friendlier there's still some areas that can be utilized. Talk to clients when you're free, small talk,even if you are not directly assisting them. It felt like I'm not welcome.SMILE,SMILE& SMILE. Call clients by name whenever possible. The atmosphere at the "Service" dept doesn't live to its name SERVICE. Do not promise a timeline that you cannot deliver. It happened to me twice in a week. Your shuttle drivers saved your day. They are very friendly and respectful.
Staff Dealt With
Verified Customer
5 years ago
Poor customer service
Disliked how I was treated, had issues with tires installed at this dealer, when I had an additional issue with my truck from manufacturer I was treated like an idiot which guaranteed I would never do business there again
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