Verified Customer
1 decade ago
Work completed as requested.
Windshield replaced and oil change service with a tire leak test. The work was completed as requested and on time. A service loaner was provided and much appreciated. Are service loaners provided for all service work? Booking the appointment was professional and courteous. The staff taking payment were efficient and courteous however it is always better to directly pay the person who provided the service. Independent garages seem more personal in this regard.
It was appreciated that no extra service was up sold or unnecessarily recommended. Thanks!
Verified Customer
1 decade ago
Alan Sneddon
Had my vehicle booked in for an oil change and also requested a couple of minor defects be looked at and rectified, one was an overhead light that failed to cancel itself out once vehicle was started and put in gear, it was demonstrated to me that the light was canceling out but after taking delivery of my vehicle I noticed shortly after that I had to manually turn this light off. I asked for a warped tail gate protector to be looked at, the work order after described heat being applied along with an additional screw to rectify the problem, after spending a considerable length of time at the dealership I was in a hurry to get home where I inspected the tail gate protector which was still warped, I don't blame the Service Advisor for sub-standard work that was carried out, the tailgate protector was part of an after market package and on the vehicle when I purchased it, the vehicle I traded in had a similar protector which I had installed myself and it was fine.
Staff Dealt With
Verified Customer
1 decade ago
Scott Holmes
Everything was good, but when I went to pick up the car at 2:30 p.m. It was not ready. SMP called me at noon and said it was done and ready to go. When I went in they had taken it into the wash bay, and then I ended up missing an appointment that I had booked for 3 pm.
Verified Customer
1 decade ago
Fast and efficient
My car went in for a recall and they got me in fast and they had my car done by mid afternoon even tho they were beyond busy that day. Great service
Reply from: Saskatoon Motor Products 1 decade ago
Thank you for your review!
Verified Customer
1 decade ago
Retired
Doug Dyck was very courteous and gave me Professional service.I will be back to see him if I need more service on my cars...