Saskatoon Motor Products

We took the Traverse in for a seatbelt recall. Paul phoned in advance to let me know that they might not be able to finish and asked if I could make other arrangements so they could have it overnight if need be. As things turned out, they did finish that day but I appreciated the heads up.

Thanks to Glen for taking care of my vehicle and myself. I had messed up and showed up for my appointment one day late, Glen said no problem, you are here now so we will fit you in. I very much appreciated Glen's acceptance of me showing up on the wrong day, he saved me from having to rebook the appointment. Every time I have had the truck in I have dealt with Glen and I always leave feeling very satisfied with SMP.

I took my truck in for an oil and filter change .i also requested a wheel alignment and told Glen that I thought I had a problem with the driveshaft sticking on hard stops which caused a jerk (I think they call it driveshaft jacking ).The oil and filter were changed as requested. The wheel alignment was checked and found to be within specifications (no charge for alignment as not required. Apparently when they removed the driveshaft to lubricator the spine ,they found a problem with the universal joint and fixed that also.since I am heading to the USA on a month long holiday and pulling a trailer , I was happy they found the universal joint problem. Glen kept me in touch with progress of service on my truck and arranged for a ride to my place of employment and back .Everybody at SMP is very friendly and helpful .

Great service as usual. The follow up call its a nice touch.

I called Rebebba in the morning to say that my battery was dead and she told me to drop my car off. It was put on the diagnostics and the battery was dead, so it was replaced.