Glen always speaks a language that I understand and also takes the time to understand my concerns ,if my concerns are policy I accept it, however if it is something that i have paid for and should been done he will get it corrected or advise me how to follow it up for future dealings. When I deal with Glen I get what I pay for and that is all I expect. Other advisors that I had at SMP did not talk my language and did not take the time to learn my language or teach me theirs.
Reply from: Saskatoon Motor Products 1 decade ago
Orest, I'm glad that you have a good working relationship with Glen. He is definitely a valued member of our team. Thank you for your review!
Greg is very patient and helpful with every requirement. Such as estimate budget, explain warranty and insurance, even the manager and him helped us to bargain with other dealership. They did a great job for us. Thanks again here for him and his co-workers.