8 years ago
Purchased Cruze
The person that sold me my Cruze was Samantha, she's friendly and especially knowledgeable she had in my Cruze the next day, if you need a new vehicle I recommend sammantha
Reply from: Saskatoon Motor Products 8 years ago
Hi Andrew - Thanks for the awesome review! Congratulations on your new Cruze!
8 years ago
A good negotiation experience.
I do wish the sales person had the ability to talk cost. Always needing permission of sales manager makes them little more than a cog in a machine. I know everyone does it, but that is not an excuse. Predetermine the parameters within which the sales people can operate.
Personally Mark, you should try and make a better personal connection with your customer. This will allow you to read them better and you will achieve a higher price with many. In this deal I reached out to you. Your ball hockey, kids etc. You know little about me. This allowed me to read you better and know how far you could be pushed in the negotiations.
Do even know who the woman who came with me was or what her role in the sale was? Remember it was she who saw the down side, the high # of KM's for a 3 year old vehicle, the fact it was only front wheel drive, etc.
In general I found the sale reasonably friendly and I think we got to a somewhat reasonable price but I still think it a bit high. Anyway I wish you a great success in your sales career.
Reply from: Saskatoon Motor Products 8 years ago
Hi Jerry! Thanks for the constructive review! We are glad you found our staff friendly and accommodating, we look forward to seeing you in the future!
Staff Dealt With
8 years ago
Great service
Mark was great , very helpful getting us the vehicle that was right for us. We would definitely shop at SMP again.
Reply from: Saskatoon Motor Products 8 years ago
Hi Erin - Thanks for the great review!
Staff Dealt With
8 years ago
When the sales guys stays late to wash the vehicle him self to make sure your happy, that's value added service!!
Our experience was changed from disappointing to to positive because our sales person had the experience to know that when the vehicle wasn't shipped upon the first trailer I was disappointed and he made sure things got done no matter how late we were
Staff Dealt With
8 years ago
It ok, better than the previous dealer I dealt with.
They focused too much on their process to get a sale, rather than going through the process that I asked for. Wasnt an awesome experience, but the best one yet that I've had at a vehicle dealership.
Reply from: Saskatoon Motor Products 8 years ago
Thanks for the constructive feedback, Jared. We are happy to be the best dealership you have dealt with, and we are always striving to improve. Congratulations on the purchase of your 2015 Dodge RAM, we hope it treats you well.
Staff Dealt With