9 years ago
new truck
Some options not working got runaround what I had to do to repair still not fixed
Staff Dealt With
9 years ago
execellent salesmanship!
Very professional. I like the way he handle skeptical customer just like me.
9 years ago
Quick and easy.
Brandon found the exact vehicle we were looking for. When he found a similar vehicle, he showed it to us but never pushed the sale. We have recently found a problem with the stereo and we reported it directly to Brandon and he was quick to help us out, although the stereo problem hasn't been fixed yet, Brandon has always been there for us when we needed him.
Verified Customer
9 years ago
The salesman was nice but couldn't get any of the things I wanted.
I had no option for colors. Or so I was told. Couldn't get a cd and or mp3 player just a radio. Pathetic. Couldn't get a manual transmission. It was the only truck that I found comfortable out of all the brands. Somy cchoices were a truck i didn't like or was uncomfortable. Or a truck that was comfortable but is so ugly i want to park a block away so I'm not seen in it. That also doesn't have the transmission i wanted and will only have music while in the city. For a hunter, fishermen, and farmer that's pretty weak. Couldn't even get a coffe mug.
9 years ago
My vehicle purchase experience with Alden was pretty good, he was not pushy, he was infact quite patient.
Sales: the service was very good.
The financing process was less than enjoyable. The process of starting with a varied monthly payment (due to maintenance insurance) working backwards to the cost of the vehicle was less than appreciated. I just wanted to know how much the payment was going to be and for how long.
