They were great
When I arrived they had asked me why I was there. I said for the oil & filter change. I was told I didn't have an appointment. Then I told them who I spoke to a week previous. Then they apologized and booked me in right away anyways.
Great Service.
Reply from: North Bay Toyota
Thanks for your 4-star review. Customer satisfaction is our highest priority, and we're glad you had a great experience.
We were on our way to Ottawa when our back brakes on our 2015 Camry started smoking just outside of Northbay. We turned around and headed to Northbay Toyota. It was lunch time and we didn't expect them to take us in right away (which was understandable) but the mechanic there took us in right away and fixed the problem (just a stuck park brake) in under an hour!!! Plus washed our vehicle after! On our way again!!! Awesome and friendly!!!Thank you!!!
Reply from: North Bay Toyota
That's great to hear we could help you out. Of course we always try our best to accommodate the needs of our clients, and we're glad that you were able to continue on your journey! And thanks for the 5-star review! Best from all of us at team North Bay Toyota
It has been extremely difficult to get information from North Bay Toyota regarding my 2014 Sienna van. I am trying to update the navigation system and have had little success with this dealership. Laking Toyota in Sudbury responded promptly to an email request for information on the navigation system as did Toyota Canada.
