Laplante Chrysler Dodge Jeep R...

Good 4.3 Write Review
23 reviews on ReviewsiiTM | Latest review 4 weeks ago
Verified Customer
4 weeks ago

We have enjoyed our purchasing experience with Daniel Marleau as our salesman.

Daniel Marleau was polite, accommodating and jovial. He is very pleasant to deal with. He is straightforward has a good knowledge of products. If he does not know the answer to our question, he does not hesitate to say so and then find the proper answer. We have enjoyed dealing with Daniel. He had us meet the service manager and other staff . We enjoyed our dealings with Alexandre as well. All in all we will not hesitate to recommend Laplante Chrysler Jeep to our friends. Thank You Marilyn Reath & Denis Forgues
Reply from: Gabriel Laplante
Thank you so much for the review, Marilyn! We're glad that everything was to your satisfaction and that we could make your sales experience enjoyable. All the best, The Laplante Chrysler Dodge Jeep Ram Team
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Verified Customer
2 months ago

Service Department

The service department is fantastic. They always treat me with courtesy, promptness and positive attitude. Very happy with the service I have received.
Reply from: Karina Brooks
Thank you so much for the review, Scott! We're glad that everything was to your satisfaction and that we could make your service experience enjoyable. All the best, The Laplante Chrysler Dodge Jeep Ram Team
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Verified Customer
2 months ago

wonderful and I dont need to say anymore so change your format.

Wonderful service department that answers all the questions I have.I don't have any more to say so why do you need 20 words.
Reply from: Karina Brooks
Thank you so much for the review, Christine! We also appreciate your feedback and we will look into our format setting. We look forward to seeing you again! All the best, The Laplante Chrysler Dodge Jeep Ram Team
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Verified Customer
4 months ago

Disappointed

Salesman Daniel was very nice and polite with us. And Genevieve Laplante was also very helpful. But our experience was disappointing. We were told that the used 2018 Grand Caravan Crew we bought was equipped with Bluetooth, Navigation and DVD and it had neither.. Genevieve had a Bluetooth installed for us at no cost but we were not compensated for the Navigation and DVD.
Reply from: Karina Brooks
Thank you Mr. and Mrs. Girard for your business and providing us valuable feedback. I will communicate with Daniel and Genevieve regarding your praise and concerns. Please let us know if you would like either Daniel or Genevieve to contact you by phone to address your concerns. Sincerely, Laplante Chrysler Dodge Jeep Ram
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Verified Customer
5 months ago

Purchase and service

Salesman very forthcoming and knowledgeable. Everything was very well explained. Service appointments respected. Overall a good experience. Will definitely recommend.
Reply from: Karina Brooks
On behalf of the team, thank you so much for the good review! We're glad that everything was to your satisfaction. We look forward to seeing you again! All the best, The Laplante Chrysler Dodge Jeep Ram Team
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