Verified Customer
6 years ago
Great service as it always is.
Had b service done on my civic. Mechanic very good and obviously knows his job. Had air filter replaced, wiper blade inserts and transmission flush. Service advisor for this work was Dan Strong,who is both knowledgeable and very congenial. A real asset to the dealership and a pleasure to deal with.
Reply from: Palladino Honda
Thank you so much Brian!
Staff Dealt With
Verified Customer
6 years ago
Acceptionlly great!
Had b1 service plus transmission flush . Everything checked including wiper blades. Mechanic very congenial and obviously knows his job.Dan, the service advisor,excells in all areas of his position and is a pleasure to deal with. Service done and completed well within time promised.
Reply from: Palladino Honda
That is wonderful to hear Brian!! We look forward to seeing you again.
Staff Dealt With
Verified Customer
6 years ago
Excellent Service
Excellent customer service and the service was much speedier than anticipated. I have nothing but good things say about the service department
Reply from: Palladino Honda
Thank you so much Beth! We strive to always provide our customers with excellent service.
Staff Dealt With
Verified Customer
6 years ago
Service Appt
Vehicle was ready with all work completed by the promised time. Used the shuttle for the first time in years and it was also timely.
Reply from: Palladino Honda
Heather, thank you so much for your awesome feedback! We are so happy to hear you took advantage of our free shuttle service.
Staff Dealt With
Verified Customer
6 years ago
It was good
Service was good, people were friendly. Wasn’t happy with the wait. Was told an hour wait, I waited over 2. Living an hour and a half away I book appointment slots where I can wait and it’s usually done in a fairly timely manner. This visit was not. Other people had cars come in and out well before mine. Not sure what took my car so long. Hopefully this doesn’t become the norm as it’s a long time to wait. Other then the wait nothing but good things to say about Honda ?
Reply from: Palladino Honda
Christopher, we apologize for the longer than expected wait time. Thank you so much for your patience during this extended wait time.
Staff Dealt With