Palladino Honda

I was contacted to see if I was interested in trading in my current lease (2018 Accord Sport) and try out a new vehicle. I came in and Jeff was my sales associate. He was very knowledgeable and got me into a few different models to test drive. I decided that I still like the feel of the Accord so I decided to go with the 2020 Accord Sport. The service from Start to finish was great. Starting from Jeff to the sales manager Cody and Michael in finance. Great service as always and it is quite honestly the reason why I continue to shop at Palladino Honda.

Dan provided very good service and was very helpful. All was done on the vehicle and in a timely manner. He provided via phone update and follow- up information.

Considering the Honda Civic was brand new , a week or two old (354 km) and only halfway through the first tank of gas, when the rear wheel misalignment was discovered as the Winter tires were being installed, we requested that the alignment be checked at the Palladino service garage. We were given an appointment over a week from the day of our request. We requested a simple alignment check to verify the findings of the winter tire installer but we were advised that it was a busy time. As a result the vehicle sat in our garage for a week in order to not cause excessive wear to the new tires as we were uncertain as to the severity of the rear wheel misalignment. A simple check to corroborate the other garage's findings could have avoided this inconvenience for us. We were happy with the alignment at no cost and quite pleased with our salesperson, Andrew Nazaruk, who tried to have the car taken in for a an alignment check only.

The local Palladino Honda service advising team has always been pleasant and knowledgeable. I fell welcomed every time I come in. I also appreciate the suggestions that are made to help me get the best out of my Honda vehicles.

I was extremely happy with my recent service appointment at Palladino Honda. There was a slight mix up with the appointment type (I was suppose to wait while the work was done but was scheduled as a drop off for the day). To my surprise my vehicle was ready in about an hour and a half! Even quicker then I had initially anticipated. And once again the entire staff was very friendly and helpful. One of the best parts is I get to bring my dog along as well, he absolutely loves everyone at the dealership! All in all a great experience as always.