Verified Customer
5 years ago
Redeemed
When I brought my car in, it was not serviced by the time it was supposed to be finished, and it was not the first time I have had similar issues. Tamara made sure that I was given excellent service and provided part of my service for free, as an incentive to return for the services I was expecting at my previous appointment. I feel that this was an appropriate response that made me feel valued as a customer, rather than dismissed, and it made me feel like I could return as a customer without feeling like I was sacrificing self-respect. I really appreciated her commitment to making it up to me.
Staff Dealt With
Verified Customer
5 years ago
Repairs to FOB.
The oil change was ok. The repairs to my FOB did not happen. I had trouble with No.1 FOB the same day. No 2 works fine. No 1 acted up three more times since.
Staff Dealt With
Verified Customer
5 years ago
Amazing, friendly service
Had a B service done. Kara provides the best customer service - she is friendly and welcoming and always takes care of anything i need while i am there. I travel from 4 hours away to have my car serviced and it is worth every mile!
Staff Dealt With
Verified Customer
5 years ago
Service
Great service. Great staff. Friendly ride to and from home. I should not require a full 20 words to end this survey.
Staff Dealt With
Verified Customer
5 years ago
Always great service!
The entire team always provides great and friendly service. Even during the COVID pandemic they came and picked up my vehicle free of charge and dropped it back off at my house - free of charge. It was great peace of mind.
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