Verified Customer
5 years ago
Great car buying experience!
Right from the beginning I felt comfortable at Palladino Honda. Alex introduced himself to me and asked what kind of vehicle I was in the market for. I told him a CRV but I wasn't sure if I would like the CVT transmission. Took it out for a test drive by myself and still wasn't sure about, so I decided to think about it. The following day I returned with my wife and took the car out with my wife and Alex asked if he could come along to point out some of the features of the car. After that I was a little more impressed with the car and so was my wife. So we decided to try and make a deal and after some going back and forth with Alex, Rob and then Cody we came up with a price we could all live with so I purchased. I would like to thank all the sales team we dealt with for making our car buying experience great. Mark
Staff Dealt With
Verified Customer
5 years ago
Minor Service
Service: Maintenance Minder A.
Always a pleasure dealing with the service department at Palladino. They always explain the type of service being performed.
Reply from: Palladino Honda
Charles, it's so great to hear that it's always a pleasure dealing with the service department. Thank you for sharing your review with us. We look forward to seeing you again.
Staff Dealt With
Verified Customer
5 years ago
Experienced, friendly staff - provided clear and accurate details relating to my service.
Dropped my car off Sunday night because the check engine light had come on; when I called to talk to the service department they already had my car up on the hoist and had determined what the problem was and that it was covered under warranty. When they took my car out for a test they noticed a noise and discovered a bearing that needed to be replaced, again under warranty. I appreciated the excellent service provided and the friendly experienced staff.
Reply from: Palladino Honda
Donna, it was our pleasure to service your vehicle for you! Thank you for sharing your excellent feedback with us. We look forward to seeing you again in the future.
Staff Dealt With
Verified Customer
5 years ago
Oil change
It was recommended that Maintenance b service to extend life of brakes so I felt once the tire was off and it was determined I need brakes and rotors then I should of been contacted to see if I want brakes done now or if waiting to not proceed with cleaning them and maintenance of them. I felt for 183$ I was told I need brakes, do not feel the service was needed or warranted at that time. Plus a charge of filter and oil which I was told was included in the plan
Staff Dealt With
Verified Customer
5 years ago
True professionalism
Appointment was made the same day by Christine. Amy took over the file and the service was dealt with very professionally. Very pleased!!
Reply from: Palladino Honda
We're so happy to hear that you were very pleased during your visit Leo! We look forward to seeing you again soon.
Staff Dealt With
