Verified Customer
5 years ago
Tamara always makes sure I get the greatest customer service!
My appointment was great! My vehicle was taken in on time and all the work was done and also extra items that were found to be of concern were taken care of as well. Thanks very much.
Reply from: Palladino Honda
It was our pleasure to service your vehicle for you Jeannine!
Staff Dealt With
Verified Customer
5 years ago
Decent dealership
To start - nothing was wrong with the service of the employee's. Honda took over two months to fix a warranty issue with a faulty Air Conditioning unit. It seems to be widespread and Honda's solution for the wait was to try a different dealership.
As a Honda dealership, Honda's response affects my opinion towards Palladino which, given the very lengthy delay in getting parts, is disappointing.
I really do hope my car does not experience any issues like this for the next several years that I have my Honda.
Reply from: Palladino Honda
Jonathan, at Palladino Honda we promise to provided our customers with an exceptional experience. We apologize that Honda did not have an immediate solution to resolve this issue and we hope that this does not hinder your opinion of our dealership as it was beyond our control.
Staff Dealt With
Verified Customer
5 years ago
Very efficient, courteous and professional from everyone providing different services.
Enjoyed service from valet in parking lot, shuttle service and rapid service at desk and in garage. People are super friendly and professional.
Reply from: Palladino Honda
Marcel, thank you so much for your great feedback about our team! We look forward to your next visit.
Staff Dealt With
Verified Customer
5 years ago
Used car
I looked used car online. And come to the shop. Jordan helps me a lot to buy the car. Thx.
Reply from: Palladino Honda
We're so happy to hear that Jordan helped you out during your buying experience Meng! Congratulations on your new purchase.
Staff Dealt With
Verified Customer
5 years ago
I am very pleased with the service provided.
I feel that people there go above and beyond to service their customers.
I had an oil and filter change and a brake system flush. Service people there are always helpful and on time.
Reply from: Palladino Honda
Nancy, it puts a smile on our faces to know that you feel as though we go above and beyond, because we truly try to! Thank you for your kind words. We look forward to your next visit.
Staff Dealt With
