Verified Customer
6 years ago
Rear frame inspection
Tamara was very professional, thorough and encouraging. I got to keep my CR-V as the vehicle passed inspection, and Tamara was just as happy as I was. Smiles all around. It's very reassuring when you are met with positive people like her and others at Palladino.
Reply from: Palladino Honda
Gaston, thank you so much for sharing this awesome experience with us!
Staff Dealt With
Verified Customer
6 years ago
Third attempt to fix ac and fuel pump Warranty work followed by a mark on my door from someone hitting my truck with their door in the overcrowded parking lot
Third attempt to fix ac and recall for fuel pump, repairs made and I hope for the best. I noticed a new rub mark on my vehicle from someone hitting it with their door, parking has been a problem since I purchased. Valet helps but still a problem if customers vehicles get damaged. I was to angry and in a hurry to go back it and report. Service advisor Kara was nice to deal with.
Staff Dealt With
Verified Customer
6 years ago
Very satisfied
Matt Battistoni was very professional and accommodated us in every way...definitely an asset to the Palladino team. We had a 2006 Honda Odyssey EXL, which was the best purchase we ever made and that brought us back.
Reply from: Palladino Honda
Thank you for your awesome words about your experience with Matt, Rainer! Congratulations on the purchase of your new vehicle.
Staff Dealt With
Verified Customer
6 years ago
April service
Always great service, this is why I buy Honda vehicles. We were in Japan last month so this late. Our other Honda is in for service soon.
Reply from: Palladino Honda
Thank you so much Clark! We look forward to seeing you at your next visit for your other Honda.
Staff Dealt With
Verified Customer
6 years ago
Kara made this appointment as pleasant as possible.
Kara handled this repair issue as proficiently as possible, providing excellent customer service. Thanks to Kara for the great service.
Reply from: Palladino Honda
This is so awesome to hear Trudy! We truly appreciate hearing your feedback about your experience with Kara.
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