Verified Customer
6 years ago
Money for nothing!
Took 2018 Fit in due to noisy muffler. Techs looked at it told me repairs would be $626 + taxes. To look at it was charged $65 + taxes.
Immediately after picking up vehicle took to a muffler shop down the street. Within 20 min I was driving with a fixed muffler. Total cost = $20 to coffee fund.
Won't be back to Palladino's.
Reply from: Palladino Honda
Judy, your service advisor Kara and service manager Marilyn have been in contact with you to discuss your visit with us. We did recommend that you go to the Muffler Shop as we didn't have the specific tools to repair exhausts and we can only replace the part itself. We provided you with this recommendation to cut your costs. We look forward to hearing from you.
Staff Dealt With
Verified Customer
6 years ago
No major issues
I had no real issues with my recent service appointment. I have brought our CRV in for the last couple appointments, but i'm still being referred to as my wife, Lindsay. I added my name, Chris, and phone number to our profile a while ago.....
Reply from: Palladino Honda
We will make sure this is corrected in our system for your next visit Chris.
Staff Dealt With
Verified Customer
6 years ago
Awsome
Professional, polite, informative, and patient. A wonderful Experience.
There will be badic maintenance in tje future, and I will look gorward to each visit, knowing how well I will be treatred while I am there, and more so knowing my car is getting the best care as well.
Reply from: Palladino Honda
Thank you for sharing your kind words Lori!
Staff Dealt With
Verified Customer
6 years ago
Great service excellent staff
The staff were accommodating, my vehicle was fixed ahead of expectation. It was a very positive experience for me to deal with the service team
Reply from: Palladino Honda
That's so awesome to hear Therese. Thank you for your visit!
Staff Dealt With
Verified Customer
6 years ago
Service pros
I usually deal with Kara, however, I am pleased to report that Amy is just as friendly and helpful :)
Reply from: Palladino Honda
That's great to hear Andrew!
Staff Dealt With
