Verified Customer
6 years ago
Top notch service
Fantastic service experience as usual. Everyone was all smiles and happy to see me. I feel like I'm part of the family. Two thumbs up!!
Reply from: Palladino Honda
It's so great to hear you had a fantastic experience with our service department, Alain! Thank you for the visit.
Staff Dealt With
Verified Customer
6 years ago
Changing to summer tires
Dan was courteous as always. He told me my car would be ready by 1:00 and it was actually ready shortly after 11:00. Both shuttle drivers were professional and courteous.
Reply from: Palladino Honda
Linda, we are so happy to hear your vehicle was ready before your promise time! Thank you for your kind words.
Staff Dealt With
Verified Customer
6 years ago
Didn’t solve the issue
They weren’t able to solve the issue. We bought the car 3 weeks ago and there’s indicators on the dash saying there’s issues with the tires. They said they would follow up with another dealership, but that never happened
Reply from: Palladino Honda
Christopher, we can confirm that you have an upcoming appointment set up to resolve these issues. If you have any other questions our Service Manager Marilyn would be more than happy to assist you. She may be reached at 705-673-6733 ext. 263.
Staff Dealt With
Verified Customer
6 years ago
Oil Change / Wheel Change Service
Prompt and courteous service - Service Department Staff went beyond the call of duty to address and rectify a minor service issue.
Reply from: Palladino Honda
We are so happy to hear the minor service issue was rectified! Thank you for your feedback Paul.
Staff Dealt With
Verified Customer
6 years ago
PROMPT and EFFICIENT.
Had snowbirds removed and summer tires installed. Oil change, some belts replaced, filters changed and upper control arms replaced. I was driven over to Chapters and picked up at the specified time.
Reply from: Palladino Honda
Its great to note you had prompt and efficient service, Charles! We look forward to your next visit.
Staff Dealt With
