Verified Customer
6 years ago
Pilot
Great overall experience, Kara went out of her way to make sure all was good, i was pleased with the way she handled the entire process!
Reply from: Palladino Honda
This is so awesome to hear Ronald!
Staff Dealt With
Verified Customer
6 years ago
Friendly,courteous,and patient, to my request of service. Very knowledgeable to my questions and courteousities.
I needed an alternator. Dan suggested original equipment , to benifitt my cars performance explaining the advantages and disadvantages of an aftermarket one. I respected his careing and expertize for my benefit. I choose an aftermarket one for my reasons. I was impressed with Dan's courteous response, and acceptance of my wishes.. the work was done in record time,I picked up my vechile a happy customer. This is the kind of service I appreciate and will keep returning to Honda for. thank you Dave
Reply from: Palladino Honda
It makes us so happy to know you picked your vehicle up as a happy customer Dan!
Staff Dealt With
Verified Customer
6 years ago
High level of service
I received the usual friendly reception from Kara , a thorough review of all that was necessary in the way of replacement or repair, and all was delivered as promised
Reply from: Palladino Honda
We are so happy to hear Kara took care of you Mr. Porter. See you again!
Staff Dealt With
Verified Customer
6 years ago
Service was fabulous
Love that they call you prior to making repair to your vehicle that will cost more due to the type of vehicle you have. The gentleman that drove the shuttle is super friendly ….When I went to pick up my vehicle the service desk was quick and the payment online is also wonderful. Till the next servicing on my vehicle thank you!
Reply from: Palladino Honda
It was our pleasure Linda! Thank you for your kind words about your recent servicing experience with us.
Staff Dealt With
Verified Customer
6 years ago
At Palladino Honda the Service Advisers are always very accommodating to my needs.
They always answer my questions or concerns and are able to provide me with a ride to work. The days I need to travel during my work day, we plan it ahead and they provide me with a loaner vehicle. This is very appreciated!
Reply from: Palladino Honda
It's our pleasure Sylvie! We hope to see you again soon.
Staff Dealt With