Ontario Motor Sales Limited

Excellent 4.7 Write Review
1388 reviews on ReviewsiiTM | Latest review 8 years ago
Verified Customer
8 years ago

2011 Silverado truck

Work was done on my Silverado in a timely fashion under the direction of Dave Caruana who always treats you with respect, listening carefully to your concerns.
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Verified Customer
8 years ago

professional

very happy with the service at Ontario Motor Sales. My experience from the time i purchased my 2013 Camaro to now has been professional. Joe Pozderec has been a great service advisor to answer my questions and look after myself and my car. I would recommend OMS for the overall experience especially being a woman I find they treat me with the same respect they would a man.
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Verified Customer
8 years ago

Amazing dealership!

Keep doing what you are doing! You are providing a great service and a great experience. I will keep coming back :)
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Verified Customer
8 years ago

Customer Appreciation

I was totally disgusted in the way I was treated by your sales team after 6 years of owning and maintaining my vehicle with OMS. I thought I was a valued customer but was clearly not. I asked to sell and buy with you and my business was clearly not wanted. I ended up moving my ownership to your competitor down the street because of this.
Reply from: Ontario Motor Sales Limited 8 years ago
Hi Chris, Thank you for calling us out in your review. Customer service is very important to us and when we have failed in that area, getting to the bottom of it becomes our main priority. We consider your review as an opportunity to make good with you on the issues where we have failed and at the same time, it can provide us with a training opportunity so we can improve our process. Please feel free to reach out to me at the dealership - dhicks@ontariomotorsales.com as I would like to learn more about your experience. We were fortunate to have you as a 6-year customer and I would certainly like to try my best to fix what we may have broken. Dave Hicks Marketing and Business Development Manager Ontario Motor Sales Direct- 905-434-1596

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Verified Customer
8 years ago

Helpful

The service crew knows what they're doing. So when you ask questions you get an answer right away. Service times are also fairly accurate.

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