Verified Customer
6 years ago
Seasonal Tire Change Over
As always, the service team provided a lot of detail and was in contact with me throughout the day. They called prior to let me know that I would need new all season tires this year as well as a reminder call about my appointment. Friendly and timely service!
Reply from: Palladino Mazda
It's great to hear you experienced friendly and timely service from our team Sherri! Thank you so much for sharing your thoughts.
Staff Dealt With
Verified Customer
6 years ago
Friendly staff!
I was there for a scheduled oil change. Taylor remained in contact with me throughout the day regarding any updates about additional work that was required.
Reply from: Palladino Mazda
We are happy we could complete your oil change for you Lesley!
Staff Dealt With
Verified Customer
6 years ago
Best service team in town!
Fantastic service! Very efficient and knowledgeable and get the job done quickly. Best service team in town, wouldn't even consider going anywhere else!
Reply from: Palladino Mazda
This is so awesome to hear Cynthia! Thank you for sharing your feedback with our team.
Staff Dealt With
Verified Customer
6 years ago
Kennedy is amazing
Kennedy explained and walked me through all the repairs needed on my truck. She even got me a rental car when they had to keep my truck. If it wasn't for her my experience would have been so much different. Kudos to you Kennedy. Keep up the great work.
Reply from: Palladino Mazda
We will make sure to pass this awesome feedback to Kennedy! Thank you for sharing Melanie.
Staff Dealt With
Verified Customer
6 years ago
great service as always with Palladino Mazda
Kennedy is amazing as always! Always a pleasure dealing with her and the rest at Mazda. The wrong part was ordered for my vehicle however they had the issue rectified and had me booked in for another appointment right away.
Reply from: Palladino Mazda
We apologize that the wrong part was ordered but its great to hear the issue was rectified! Thank you so much for sharing your awesome feedback with us Megan.
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