Verified Customer
6 years ago
Wheel bearing and mirror change
I made arrangements to replace the wheel bearing and the mirror on my 2012 Mazda 3. I was supposed to call back with the VIN # to ensure that the proper mirror color was ordered however I neglected to do this.
Even with my errors they were able to order me the replacement part and install it in a timely manner.
The staff was very efficient, respectful and a pleasure to deal with. Would consider buying a vehicle from them in the future.
Reply from: Palladino Mazda
Thank you for the compliments about our team Eric! We're so happy to hear we were able to repair the vehicle in a timely manner.
Staff Dealt With
Verified Customer
6 years ago
Transaction handled in a quick efficient manner.
Tyler Wills was very proficient in expediting my acquisition of a 2019 Mazda CX9, from assessing my trade in to completing the lease transaction. Jade Kutchaw prepared the necessary documentation in a timely manner.
Reply from: Palladino Mazda
Congratulations on the purchase of your beautiful 2019 Mazda CX-9, Larry! It's great to hear Tyler and Jade took care of you.
Staff Dealt With
Verified Customer
6 years ago
Good
Friendly, helpful and takes the time to explain what they type of work needs to be perform and why it needs to be done.
Reply from: Palladino Mazda
Thank you for the awesome feedback Joshua!
Staff Dealt With
Verified Customer
6 years ago
Satisfied
Kennedy and Taylor as professional as always, making certain that I received the service that was requested at the time of my visit.
Tyler, Kennedy and Taylor are the reason I am considering the purchase of yet another Mazda.
Reply from: Palladino Mazda
It's fantastic to hear Kennedy and Taylor are always professional, Tim. When you're ready to purchase, it would be our pleasure to assist you!
Staff Dealt With
Verified Customer
6 years ago
Staff is professional and friendly and knowledgeable.
I’m not a mechanic but I feel that the work was done well to keep my vehicle in good working order and thus keeping me safe.
Reply from: Palladino Mazda
We always want our customers to feel safe in their vehicles Gisele! Thank you for the kind words about our staff.
Staff Dealt With
