Verified Customer
6 years ago
Quick and easy, with work done precisely and efficiently.
I was booked for an oil change and regular inspection on a date which best suited me. I was greeted with a smile and my car was taken in right away. During my stay I was offered a desk to work from which made the time pass very quickly. I was called when my vehicle was read and was given a breakdown of the review. Thorough and informative. Great work, yet again!
Reply from: Palladino Mazda
Thank you for sharing your experience with us Andrew! We hope you have a great summer.
Staff Dealt With
Verified Customer
6 years ago
Excellent as expected.
I received an oil change and regularly scheduled maintenance. Brake cleaning and alignment check. Service was great, as always.
Reply from: Palladino Mazda
It makes us happy to hear the service is always great Daniel! We will see you again at your next visit.
Staff Dealt With
Verified Customer
6 years ago
Amazing service!
Always a pleasure to bring my car in for service at Palladino Mazda! Their service team is amazing and always helpful!
Reply from: Palladino Mazda
We are so happy to hear our service team is amazing and always helpful! Thank you so much for your review.
Staff Dealt With
Verified Customer
6 years ago
The service was fantastic
Oil change and tire change over
Spring service
Vehicle inspection
Brakes replaced
Fluid leak repaired
Road test
Very pleased with the great service I received
Reply from: Palladino Mazda
We are so happy to hear you received great service!
Staff Dealt With
Verified Customer
6 years ago
Appointment? What’s the point?
While I find the staff to be professional and courteous, the timing of services needs improvement. I attended a 1 pm appointment and was told the tire change service would take 30 to 45 minutes. I opted to wait on site. The work was not complete until close to 3 pm. This is the third time that I’ve waited more than double the estimated time. While I appreciate that the service bays are busy, I have a hard time accepting that my time is seemingly neither recognized nor respected.
Reply from: Palladino Mazda
Kate, we apologize your wait time was longer than quoted. Our manager will be in contact with you to discuss your visit.
Staff Dealt With
