Very satisfied with the service. Our sales guy was very accommodating and went out of his way for us. We were very pleased.
Reply from: North Bay Mazda
Congratulations on the purchase of your new vehicle Amanda! Its so awesome to hear that Pat was very accommodating and went out of his way to ensure you got into the right vehicle.
Appointment was on time for a winter tire swap and an alignment check.
The alignment inspection done during the swap from winter to summer tires revealed alignment issues on the passenger front and rear that were shown and explained to me and corrected by the service tech. The entire appointment still only took a little over an hour. My only concern going forward is that is that two of three service visits where wheel alignments were checked needed corrective action.
Reply from: North Bay Mazda
Thank you for sharing your feedback with us James!
This is the best dealership I have dealt with for buying and service. Charlie my sales rep and Matt Sales Manager went over and above and no pressure at all. Went back to get my summer tires and service was incredible and they even washed my car. Wow. I would not hesitate recommending or buying another vehicle from North Bay Mazda.
Reply from: North Bay Mazda
Thank you so much for your kind words about your recent buying experience with us Linda! It's so awesome to hear Charlie and Matt went over and above. We appreciate your recommendation to others and hope you enjoy your summer.
