I recently brought my Mazda in for a check up. The service department had my Mazda assessed, repaired and returned promptly. They kept me informed and updated at every stage. Excellent experience.
I had an oil change and the service department found that a mouse had been making his home on my cabin filter. They came in and showed me and explained to me why l should have a new filter out in
Reply from: North Bay Mazda
That is so awesome to hear Bettyann! We look forward to seeing you again.
Very thorough review and explanation of first service on my CX-5
Jason was very courteous, friendly and informative throughout the service appointment. When an issue with the front end aligment came up, he brought me into the shop to show me the mis-alignment on the testing equipment and recommended it be corrected to avoid future issues with uneven tire wear etc. Even though it took a little longer I was impressed and surprised from the detailed explanation of the service performed/bill to the clean / washed vehicle i drove out with. I was also impressed with how clean the entire service area was.
Reply from: North Bay Mazda
Thank you for the kind feedback about your recent visit with us, James. We look forward to seeing you again soon!
