All concerns were addressed. Salesperson (Randy Godden) was a pleasure to deal with. Vehicle was complete with all additional items or modifications as requested.
Reply from: Cambrian Ford Sales
Thank you for sharing this Kenneth! We appreciate your business and look forward to your next visit! We will share this with Randy!
Tiffany Danis was an awesome saleswoman. She treated me with respect and was willing to work with me to find the vehicle I wanted. I am very pleased with my Edge and would recommend her to others. Penny Godfrey
Reply from: Cambrian Ford Sales
Thank you so much for sharing this Charles! We will share this feedback with Tiffany and we look forward to your next visit!
Hunted down a vehicle for us in record time, got us great winter tires and provided great service all the way through with updates/texts etc.
Thanks again
Reply from: Cambrian Ford Sales
Fantastic to hear this Jason! We hope to see you again in the future for your next servicing!
Unfortunately, I've literally had to return 2 to 3 times on each and every repair.
There appears to be an issue of in-proper training with some functions of the shop staff and a lack of oversight by the Manager.
If a vehicle is forced to return to correct the same issue or related issues, a review should be done by a Manager to properly identify the problem/s.
Furthermore, in some cases, the repairs were done so poorly they have caused me to have to return for additional repairs.
Please accept these comments as constructive criticism.
