Verified Customer
5 years ago
Very easy to deal with and great staff.
Great sales team that went above and beyond. Really easy to deal with and great customer service. Would defiantly recommend to anyone.
Reply from: Leduc Chrysler
Thank you for your recommendation Thomas!
We are glad you enjoyed your experience with our Leduc Chrysler Sales team.
We would also like to take this opportunity to invite you to re-post your review on our:
(If not already posted)
DealerRater.ca/myreview -Review page to receive a free gift certificate towards our service department. We encourage and reward all the positive feedback we can get!
Leduc Chrysler Facebook Review pages!
Thanks again Thomas
-CRM
Staff Dealt With
Verified Customer
5 years ago
Awesome selection combined with great personalities add up to outstanding customer experience.
Thank you for proving that a small town dealership can still exist in today's world, and providing a truly outstanding vehicle purchase experience.
Reply from: Leduc Chrysler
Donald,
I would like to take this opportunity to thank you for your review!
That "Small town" personalized feel is what we like to give our customer and we are happy you experienced that.
We would also like to take this opportunity to invite you to re-post your review on our:
(If not already posted)
DealerRater.ca/myreview -Review page to receive a free gift certificate towards our service department. We encourage and reward all the positive feedback we can get!
Leduc Chrysler Facebook Review pages!
Appreciate the business Donald!
-CRM
Staff Dealt With
Verified Customer
5 years ago
We love the finished product but the experience was stressful.
We picked out a 2019 RAM and talked to sales about putting our tires and rims off our trade in on the new truck and putting the new truck tires on our trade in. There was confusion with the bolt pattern which was not brought to our attention until after we signed for the truck. In the end we got new tires and rims that we wanted but sales also got to keep our used black rims and tires along with the new 20 inch tires and rims. We came out with one set of tires and sales had 2 sets and we did not receive a credit for them. Sales also said don't worry about mud flaps we will take care of them, when we picked the truck up the following week, we had a bill for $485 dollars that we owed for the mud flaps. Unfortunately when people ask about the new truck, they also get to hear about our stressful purchase. The service department was amazing, they were very accommodating, understanding, polite and friendly throughout the whole ordeal.
Matt and Meaghan
Reply from: Leduc Chrysler
Matt & Meaghan,
We would like to apologize for the miscommunication you had experienced while purchasing your new vehicle. We take your feedback very seriously and have personally dealt with your concerns. This will be reviewed by our team for future growth and improvement.
As per the phone conversation with our Sales professionals
we are happy to have resolved the issue. We thank you for sharing your comments with us.
-CRM
Staff Dealt With
Verified Customer
5 years ago
The way vehicle shopping should be - painless and straightforward
They found the vehicle we wanted, gave a great price right up front, and provided professional help and assistance through out.
Reply from: Leduc Chrysler
Thank you for your feedback Jamie,
Our business strives to provide professional and knowledgeable assistance and we are happy you have experienced this.
If there is anything you need in the future please don't hesitate to call!
I would like to take this opportunity to invite you to repost your review on DealerRater.ca/myreview -Review Page to receive a gift certificate towards our Leduc Chrysler Service Department!
-CRM
Staff Dealt With
6 years ago
Fantastic Sales Crew
We had the pleasure of dealing with Cory and Jason in the beginning when we were looking at a truck from another dealership. Their professionalism, helpfulness and just very easy to talk to, had us come back and decide to deal with them as opposed to two other dealerships. They were up front and willing to put the time and effort in to make sure we left with the perfect truck for our growing family. Cory thank you for all the test drives and running around we had you do. We appreciate everything you guys and the rest of the team, had done for us and we couldn’t be happier with our new Ram 2500.