Eastside Dodge Chrysler Jeep R...

Excellent 4.6 Write Review
332 reviews on ReviewsiiTM | Latest review 4 years ago
Verified Customer
4 years ago

It was a great expereince.

Approachable and state facts clearly, easily allows you to make decisions. helpful in ways to get car fast and guided you for the step by step process.
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Verified Customer
4 years ago

Getting a straight answer was lile pulling teeth.

The sales rep was professional and courteous, but I found my experience to be very frustrating. Do your research before you go in so you know your numbers. They like to use monkey math to confuse you and I'm a numbers person. It took more than an hour for them to finally tell me how they came up with the total cost so that I could add it together and make the numbers work. They are also fairly pushy and ordered my vehicle before I even asked them to do so. Overall, they are like every other dealership out there, no better, no worse, just pushy. Their continued focus on asking for a 5 star review was strange. It was even in the purchase offer (I refused to sign that I would gove one until the process was over). Had they spent more time actually earning the 5 star review, they would have gotten a better rating.
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT
Hi Annette, we are very sorry to hear you didn't have a 5-star experience with our sales department. Please email us at wecare@eastsidedodge.com so we can touch base and better serve you and others in the future
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Verified Customer
4 years ago

Great salesman(Manny), sarcastic business guy(Derek Mcleod)

Derek McLeod can be less pushy in getting all the added stuff. His words: "People who actually care about their vehicle get all these products". Found that a tad out of line.
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Verified Customer
4 years ago

Felt like we were friends for a long time.

He knew me as soon as I walked in and he went out of his way to to make me feel like we were friends walking around looking at trucks. He made it were I felt comfortable and trust me when I went for a test drive. I thank you Andrew and eastside dodge family.
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Verified Customer
4 years ago

Thank you !

This was a great experience for myself. This will be my 3rd vehicle owned and my first vehicle that is newer then 15YRS. Pranjee was very respectable and patient with my father and I from the time of entrance to the time of us driving off the lot. Thank you for all your help !
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