Verified Customer
9 years ago
Recall on 2004 Honda Odyssey
It is always a wonderful experience to visit your facility. The service provided by the employees is excellent - prompt and businesslike. The people are pleasant and easy to deal with. The waiting room is clean, seats are comfortable and there is ample refreshments. Work is completed on time.
Verified Customer
9 years ago
Great!
I am only writing in here because I cannot continue until I do.
My service and customer experience is always great at Sherwood Honda.
Staff Dealt With
Verified Customer
9 years ago
Overall, I had a great experience with my purchase.
Overall, staff were awesome. Friendly, and knowledgable. I was given a photo copy of a form at the time of finance, that was not accepted at the registry office (meaning I had to follow up with finance to get the form, and return to registry). Also, my auto car starter comes with the option of activating 2 AUXILIARY autostarts, however, it has to be set at install. I was not offered this option - so activating them at this point will be expensive (labour), when it could have been done at time of install. Neither of these are huge issues, but is why I assigned 4 instead of 5 stars. Is my second Honda - I will most definitely get a third.
Verified Customer
9 years ago
Always longer wait time then what I am told it is going to take to service my vehicle:(
Was told an express oil change would take 30 min took over one hour, I had my two year old son with me:( Second time I went to get a recall done and was told would take two hours and didn't get my vehicle back for over four hours!
Hopefully my next service will be with 10-15 min of promised time. Otherwise I will be going to a different Honda dealer. I have been going to the Sherwood Park one for the last few times as family lives there, we do not have Honda in Whitecourt, near where I live. I have called Edson but the service prices are WAY more!! I was going to Morniville Honda which is now in St. Albert, which I have excellent service at!
Staff Dealt With
Verified Customer
9 years ago
Service visit
Fast & Efficient great price and easy to get a quick service appointment that works with mt schedule. Will definitely be back.
