Sherwood Honda

I appreciated how approachable they were. They provide really good information from the start on the vehicles that I was most interested in. This helped me in the process of comparing vehicles and finally come to a decision on what would be best for me. I didn't feel pressure, but found them to be upfront, and ready to answer questions. They were also very accommodating, and a pleasure to work with in making the final deal. I am very happy with my vehicle.

Had the privilege to visit Sherwood Honda couple days back to purchase a car, and encountered with their one of the product specialist (Yasser Khan). Probably one of the best specialist as 5 stars is a bit too less for the exceptional service Yasser Khan has provided us. From price adjustment to financing ever went smooth with this dealership. Honestly wasn't really expecting that i could even afford a premium segment car but, things work out eventually. Huge thanks to the finance department especially Shibani for making things easier for me. Already made a happy client. Looking forward to do business again in the near future.

Keneel is an awesome sales rep. Felt no pressure at all from him to make me purchase a car I was not satisfied with. He ensured the vehicle had all my needs I wanted and more. I also only going to Sherwood Honda for my civic needs and they are super helpful and informative each time. They never talk down to the customer ever. Would highly reccomend.

hi. i am happy to write regarding one of you very talented sales person mr. parth gandhi. he is very caring and helping person for customer to find a right car for our requirement

I went in and test drove a vehicle I really liked. I told them I was interested in purchasing and paid a deposit. There was a 4x4 error showing on the vehicle and I wanted that looked at before I completed the purchase. I waited Friday to Tuesday and contacted the salesperson to find out what was happening. He told me that the 4x4 error was just a result of my bf touching something in the vehicle and that he was embarrassed when the mechanic told him that that's what the problem was. He assured me that he test drove it and that the error message was no longer there. Fast forward to my pick up date, Thursday. I go in and decide to give it a quick test drive before signing off on it. I am about 60 seconds out of the parking lot and the 4x4 error comes on again as well as the ABS sensor light and the warning light. The vehicle won't shift out of 2WD. I go back to the dealership and let them know that the issue wasn't fixed like I had been told. The salesperson assures me that it was up on the hoist until 3:00pm on Thursday. Interesting considering he had told me on TUESDAY that it had been inspected and was deemed fine. Also, if he had've taken the time to test drive it like he said, he would've seen the error light on. But instead, he chose to waste my time. He told me that I would be taken care of and that they would find me something. He just needed to talk to a manager. He couldn't get a hold of a manager and had a bunch of excuses. I told him that I wanted a refund of my deposit. He told me that he could not authorize that because the vehicle was considered sold. I hadn't signed any financing paperwork or a completed bill of sale. I demanded that he get me my refund and he gave me the run around. I went and spoke to a manager that I saw in the building who was also completely unhelpful. I got frustrated and left. On the way out I turned around and saw the manager smiling at the finance manager that had just been dealing with us. I never received an apology from management. Very, very unprofessional. I posted about my experience on my personal page and had others comment about their similar experiences with this dealership. I also want to make mention that I was buying this vehicle for myself. My boyfriend came in with me and he was always the first to be acknowledged and asked about his day. The salesperson almost always directed the conversations towards my boyfriend. Its unfortunate that I was treated secondary to my boyfriend. My advice: STAY AWAY