Verified Customer
8 years ago
My experiences with Sherwood Park Honda are very good and I trust them with my car.
I have had regular checks on my vehicle and they always describe what I need. I have a 1991 Prelude and they treat it very well. Thank you very much.
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Verified Customer
8 years ago
Service was not completed because part was backordered then cancelled by Honda.
Car came in for a lighting problem with the radio. Part was ordered (remanufactured part). It took 2 weeks to come in. It was installed and failed. Car was brought back and a replacement radio was ordered and became back ordered. 2 months later no contact with service, i called them to find what was going on. Was promised to hear from sevice manager who never called me back. On the second calk back i found out that Honda had discontinued the radio. Wad promised a call back by the service manager and no call back. It has now been another week and no answer what is going on.
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Verified Customer
8 years ago
Call to request information about tires
Every time I contact Sherwood Honda, for either information or to book a service appointment or to pick up my vehicle after servicing, all the Sherwood Honda staff are courteous, helpful, knowledgeable and provide exceptional customer service.
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Verified Customer
8 years ago
Annoying
Finance department does not return calls. Nore do they communicate what is going on. Just to test drive a used Audi took almost 2 weeks for the sales staff to figure out how to remove the car from the show room. Sales guy is still continuously texting trying to sell a Honda Fit despite it being the complete opposite of the original car test drove.
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Verified Customer
8 years ago
Oil Change
Staff in Sherwood Park are very pleasant. At all times, qualified staff work on the vehicle. Appointments are on schedule.
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