Verified Customer
6 years ago
Great experience, worth the drive to P.A.!
My wife and I pulled into the lot to snoop around and we were immediately greeted by a friendly and outgoing salesman by the name of Joel. He cut right to the chase and with the help of an awesome sales manager named Ty, they found us EXACTLY the truck we wanted. After receiving a fair price, and a good trade in value, we are now happy to say we are riverside dodge customers! We've already gotten compliments our our sweet RAM.
The only issue that we had was with the condition (cleanliness) of our new RAM upon delivery. It was only rinsed on the outside and still very dusty on the inside. Joel did a very good job presenting the features of the truck to us but both my wife and I were slightly distracted from the presentation as we were pointing out to each other how dirty it was. This issue is now resolved as Joel has invited us down next time that we're by the dealership for a quick wipe down. Thanks Joel.
One other thing I'd like to comment on is that both my wife and I were put off slightly while first walking into the dealership by the words, "We're having a BIG sale event, come sit down and we'll register you". In my opinion private invite sales and " super sales" are a thing of the past. Events like those are better suited for "buy here pay here" and "subprime" dealerships. It gives off an unpleasant vibe. I think riverside dodge, by itself, gives off a professional vibe. Professionals sell lots of cars, not cheese ball super sale antics.
Thanks again to the entire staff for making our buying experience a good one, cheers!
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