Verified Customer
5 years ago
very good
The service was prompt and efficient and the staff was very helpful. They fixed the problem with the gas tank sensor that I had complained about several times when we bought the vehicle in July 2017 and were unwilling to do anything about it at that time.
Reply from: Palladino Subaru
We are so happy the issue is now resolved Seymour! Thank you so much for your feedback.
Staff Dealt With
Verified Customer
5 years ago
Great!
Marny was wonderful to arrange and reschedule my app. Great customer service, friendly and wonderful smile. Thanks again for being so kind!
Reply from: Palladino Subaru
Eric, thank you so much for the amazing feedback about your experience with Marny. We look forward to your next visit.
Staff Dealt With
Verified Customer
5 years ago
Great service - positive attitudes - quick turnaround - what more could you ask for?
Brought the CrossTrek in for its first oil change. Although I'd rather not need to get a service done in the first place, the service staff at Subaru of Sudbury are always super friendly and they make the experience a positive one.
Reply from: Palladino Subaru
It was our pleasure to service your Subaru CrossTrek for you Darla! Thank you for your awesome feedback.
Staff Dealt With
Verified Customer
5 years ago
Warranty repair
They looked at the vehicle to see what was required and ordered the parts. I brought the vehicle back for the repairs and they had it all fixed up quickly.
Reply from: Palladino Subaru
It's great to hear the repairs were all fixed up quickly Christopher! Thank you so much for your awesome feedback.
Staff Dealt With
Verified Customer
5 years ago
Customer Service
Jon is very knowledgeable on the work that is done on my vehicle. Any questions I have are always answered to help me understand my vehicle. Jon is pleasant and goes out of his way for customers.
Reply from: Palladino Subaru
Jane, we appreciate you providing us with your awesome feedback about your experience with Jon!
Staff Dealt With
