BMW London

My sales advisor, Cheng Peng was superb. He kept me posted on the status of the order and got me a competitive price. This is my second BMW from BMW London.

I called BMW and they did a bunch of work on my car for free! I was surprised and happy. Thanks BMW. Follow me on Twitter I am Spotnickdacat

When we went to pick up a new X3 vehicle, it was not equipped with some of the features that were expressly to be included, hoping that we would not notice. BMW London attempted to defraud us. Do not do business with this dealership. They are untrustworthy and their General Sales Manager does not seem to care.

A shout out to Chris Yeoman and Greg Smith at BMW London. They went above and beyond. Thank you!

I went to the BMW service department in the morning and explained the problem to the advisor advisor. The advisor told me they would fix it and call me when they have fixed the problem. In the afternoon, BMW called me and said the problem had been fixed. I went to the service department and paid all fees. I just started the engine, the problem was still there. Therefore I went to the office and asked the advisor why the problem was still there after they had told me the problem had been fixed. The manager came and told me that they did not design this car, they just did the service. they could not fix that problem if they had inspected. If I would like to pay it again, he could send some to check it for me I never seen any mangers rude like this. I paid but I did not get the problem solved. BMW wanted me to pay it again and obviously they could not solve the problem. I do not remember the manager's name. his office is close to the front desk in the service department. STUPID MANAGER! I