Verified Customer
4 months ago
Kia Carnival
Cassie was great to deal with for our 2025 Kia Carnival! Very helpful with getting us familiarized with a Kia and getting all the tech set up.
Staff Dealt With
Verified Customer
4 months ago
Great experience
Had a wonderful experience buying my new to me Escape. Gregg McSherry was so wonderful to work with. He is so patient, kind and ensured all my questions were answered and that I was getting into a vehicle that met my needs. Along with having some fun while we were at it. Susan in finance was another great experience. Thank you!
Staff Dealt With
Verified Customer
5 months ago
Great service
We are return customers because of the great service we have always received. Not a bad thing to say about Kia!
Staff Dealt With
Verified Customer
5 months ago
Dealer would not remove or negotiate added fees.
Dealership added "Platinum Security Service" to the vehicle and insisted the $500 fee for it was non-negotiable and I had to pay it..
Dealership charged for a "Wheaton Kia Prairie Package". Sales staff were unclear as to what this $2,495 fee included and again insisted that it was non-negotiable.
I feel that I was forced to pay nearly $3,000 more for things I didn't want.
Verified Customer
5 months ago
Exceptional
It was a pleasure dealing with Cassie from the moment we walked into the dealership we received a warm welcome and were very pleased working with her, she is very knowledgeable and willing to answer all of our questions and concerns.
Staff Dealt With
