Westview Ford Sales Ltd

Good 4.1 Write Review
24 reviews on ReviewsiiTM | Latest review 4 years ago
Verified Customer
4 years ago

Oil change

Tech forgot to reset oil percent gage in dash, Had to take vehicle back next day to have it reset, no issues other wise
Reply from: Westview Ford Sales Ltd
Thank you for the kind review Joanne and the feedback. We are very sorry. Hope to see you again at Westview Ford!
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Verified Customer
4 years ago

Unhappy with service

This is an ongoing issue for at least a year. March this year, regular service, was told I need to make another appointment to do the front brakes. No description of what needed to be done. Finally get to make the appointment in May and ask for my winter tires to be switched out as well. I could not find the tire key and looked for 2 days. Turns out the tech had it on his desk. Not even a call to say he had it!! Then I was still charged for switching the tires even though 2 tires were already off. Had so many issues with this service department. I will never recommend this dealership at all. Only good thing was the courtesy driver, who they don't have anymore. Didn't let me know that either before bring my car in back in March!
Reply from: Westview Ford Sales Ltd
Hi Janice, thank you for your review. We always strive to provide excellent service to our customers and we sincerely apologize that your experience was less than that. Your feedback is extremely important to us.
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Verified Customer
4 years ago

took time to book, 3 week wait, service excellent in trying times

calm friendly respectful oil change tire swap that went smoothly and promptly. seems like everyone is safe and happy and keeping calm and carrying on.
Reply from: Westview Ford Sales Ltd
Thank you for the 5 star review James! We look forward to seeing you back at the dealership soon!
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Verified Customer
4 years ago

The sales to service at this dealership is top notch

The past year my company has upgraded to the F-150. The service at this dealership knows this truck is my business so with surprise they had another truck waiting for me to carry on doing business while mine was in for regular service....no questions asked the best service ever.
Reply from: Westview Ford Sales Ltd
Thank you for the awesome 5 star review Dave! We appreciate your business! We look forward to seeing you again for your next service.
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Verified Customer
4 years ago

Professional and informative

Everything was done in a professional manor from Covid precautions to explaining the work needed to having it done in a convenient amount of time. I was very pleased
Reply from: Westview Ford Sales Ltd
Thank you for your 5-Star Review Neil! We look forward to welcoming you back to Westview Ford soon!
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