Hyundai On Hunt Club

The experience was great and the people were nice! Big thanks for this dealership who accomplish everything I was expected.

I am completely dissatisfied with the customer service (or lack there of) demonstrated while attempting to resolve the issue of a mark / residue of some sort left on my brand new car when I went to pick it up on Sat. Sept. 17th 2016. I was initially told that the 'cloudy' marking on my car was some left over soap from the car being washed (which I found to be very odd) and was told that the first time I washed the car that it would come right off. After washing my vehicle 3 separate times I found that the spot on it was still very evidently there, so I went back and saw my sales person, which is when he took me to a near by shop that does car detailing, where I was told that it was left over wax, and I was instructed by the sales person that all I had to do was "Just go to Canadian Tire, get some Meguiars car wax, and wax your hood by hand, it'll come right out". I feel that basically telling me to "fix it myself" is in incredibly poor way of resolving an issue with a brand new vehicle that was present the day I picked it up.

Jamie was very friendly and knowledge. He listened to what my daughter was looking for and met her needs. We were able to pick up the car in a timely manner and Jamie took the time to go over the features of the car.

Chris was very nice, efficient and not pushy. I felt he answered all my questions, was very polite and I have recommend him to friends.

We had a fantastic experience buying our new vehicle. The staff new their stuff, were engaged but not pushy and worked to accommodate our needs. I would highly recommend dealing with Payman in sales and Nabil in the business department- thanks guys!