Hyundai On Hunt Club

Kevin demonstrated a high degree of professionalism, efficiency, and understanding. He addressed my concerns in a timely manner. Kevin is an exemplary salesman. Hyundai is lucky to have Kevin as an employee. It would be in Hyundai's best interest to have Kevin train other sales representative. All in all, Kevin Greenidge, Adam Fata and Eli Nesrallah made my experience a positive one. I will definitely recommend Dilwari Hyundai to others.

The salesman provided us with a used car that was exactly what we wanted. An excellent price and amazing vehicle. He explained the car well and upon picking the car up, went through everything to ensure we knew the car well. Extra care was taken with making the car ready to drive and looking good. (gas and inside and out cleaning). The only negative thing was that the car was delayed a day (after over a week) and had I not phoned, it didn't look like anyone was going to change my pick up time. I also spent an hour and a half trying to get an answer or call back on the status of the car.

Contacted Hunt Club Hyundai over the course of two weeks via emails and phone calls to finally arrive at the price that I was comfortable paying. They notified me of special deals and time lines of when special pricing would end. Franklin Rodriguez was professional and friendly, never pushy nor disrespectful. Overall experience was satisfying and would recommend.

Kevin, johnny and Franklin made my experience very easy provided me with everything I needed! Kind, friendly and welcoming group!

Hunt Club Hyundai was great to deal with when I bought a used car from them in June 2016, or so it seemed?... About 1 month later I returned when, after going to Walmart to get new tires (the car came with near end of life tires as was expected for an 'as is' sale) and I was told by Walmart that they could not get the existing tires off because they seemed to be stripped...HCH took the car into the garage and I was told they had no trouble getting off the wheel nuts and that they were all there...I immediately suspected something was wrong when I noticed that 1 nut was missing altogether...Did they even actually take the nuts off or not, I wasn't sure... I returned to Walmart the next day telling them that HCH had no trouble with nuts so they should be able to proceed with changing the tires...They tried but encountered the same issue that they had encountered the day previously...Furthermore, when I asked what equipment they had and whether it was in good working order I was told that yes it was and that even at 150lbs torque they could not get many of the nuts off...Incidentally the tires are to be torqued to 100lbs according to manufacturer standards...In addition, they said that some nuts were very loose... So now I take the tires which I bought at Walmart to my mechanic of 30 years to see if he can determine what the issue is...He tells me that many of the tires are over-torqued and others are under-torqued...He clearly confirmed what Walmart had said which made me wonder if HCH had either a) Not even taken the nuts off my car the day earlier or b) Put the nuts back on incorrectly ie. Over and under tightened...Again either way, the problem still existed... So I had my mechanic proceed with installing the new tires...I was now out $100+ because I essentially had to go to a second place for the install and therefore paid significantly extra in total... I then approached HCH for reimbursement for the extra $100 since I had wasted time and money as a result of the information I received from HCH...Management at HCH treated me like I was being unreasonable and they did not feel they beared any responsibility for this fiasco... Bottom line, after originally feeling quite good dealing with HCH when I bought the car, I now do not trust them and would never buy another car from them...The customer service attitude and they way they treated me without, ever trying to come to a mutually agreeable solution, was really quite appalling!