Hyundai On Hunt Club

Showed up to drop off my car for the scheduled appointment, related to a recall notice I had received. Was told the recall had been recalled, as the fix they had was causing other problems. (with the A/C, apparently) We have 2 of the same car (Elantras) which were booked in one after the other for this recall. Why would no one call us to let us know the recall was cancelled until they find a new fix, instead of leaving us to show up at the dealership for no reason? They have a sign behind the service desk with their 5 points of service commitment. -Greeting you immediately when you walk in -Doing a walk around of your vehicle with you -Keeping you up to date on your vehicle service -Returning the car cleaner than they got it -Following up after to see how your experience was. In my experience in the many times I have been in to see them for the 2 cars we bought from them, I find that -I am usually ignored when I walk in as I stand in line waiting until they call me up (even when they have no other customer at their desk and are just doing paperwork) -I have never once done a walk around of my car (either at drop off or pickup) with the Hyundai rep, or been offered one -I am only 'kept up to date' on my vehicle service when they 'found something' and wanted me to authorize further work to be done. (On the 2 times my car was there longer than a few hours I had to be calling in to get updates) -My car doesn't come back cleaner than I dropped it off. (it isn't dirtier, but their service commitment says will be cleaner) I have even asked if they have a service for any kind of cleaning/washing/etc and told they don't -I don't recall ever having had a follow up after my service

The staff was very friendly and helpful. They explained the car details to us as well as the safety features and ratings for the Elantra. We purchased the vehicle Saturday and it was ready to pick up on Tuesday. Cody was excellent with his explanations of the vehicle's features. He was very thorough. We are glad we purchased the Elantra GLS. I would recommend Hyundai Hunt Club to my family and friends.

I was very happy with how helpful Juan was, as well as his honest interest in finding the perfect vehicle for us.

I really wanted the new car for a weekend trip to Kingston and J J pulled out all the stops to get it ready for Friday afternoon including mechanical tests, cleaning and paperwork. Thanks J J Keith

So I have just purchased my first car from Hunt club Hyundai. My experience at Hyundai was fantastic. The staff was kind patient friendly and knowledgeable. I love my new car. My husband was a tough sell, but the staff was patient and did a fantastic job Making my first purchase a great one.Thanks again to everyone at Hyundai .Thank you Hunt club Hyundaifor making my purchase experience a great one, your patience and knowledge are top notch! I will highly recommend Hunt club Hyundai.