Moncton Honda

Excellent 4.8 Write Review
3440 reviews on ReviewsiiTM | Latest review 2 days ago
2 days ago

Internet buyers beware

Purchased a used truck at this dealership over the internet I asked all pertinent questions knowing that I had to trust both the salesman and the dealership to be honest and trustworthy This was my first mistake I asked about very precise items and had written responses just to end up being a lie I was also told that the vehicle would be cleaned and detailed IT was not the surface was good but underside was so caked with mud that installing anything underneath has become near impossible My second mistake was expecting the dealership to correct any of the problems This being an internet sale I do not live close by so they dont care Any chance of making money on service work or repeat business is not there Also because the truck was going out of province I had to resafety it and discovered that the safety they did was at best questionable So just to recap Even if it cost you your down payment be prepared to walk away from this dealer iv there are any question anout the deal once you arrive becaue there is no satisfaction afterwards Better yet stay away from them all together
Reply from: John Brushett
Dale, Thank you for taking the time to submit a review of your experience with Moncton Honda. We are sorry to hear that your dealings with us did not meet your expectations. We make every effort to ensure that any and all of our inventory is sufficiently photographed for our online listings to ensure that every angle is clearly visible so that our customers can make an educated decision from the comfort of their home or office. Further to this we insist that each customer test drives and does a visual inspection of their vehicle of choice before signing any paper work or assuming ownership. We appreciate your business and will review our current processes to be better going forward. Thanks, John Brushett Jr. Sales Manager

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Verified Customer
5 days ago

friendly considerate staff

Rheal was extremely polite and communicative in describing the work and time expected for completion when I brought my car in for service. He had already arranged to do an update recall that I was unaware of . He explained the work done at the end and answered all my questions satisfactorily.I was very satisfied with his help.
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Verified Customer
5 days ago

Fast efficient and informative

The problem was explained and We were given options including watch and wait. Much appreciated The service rep was helpful
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Verified Customer
5 days ago

Amazing as always. Not one complaint

He never lies to me and I would not use another Service advisor. He make sure I understand before we go ahead with any desicions to my car
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Verified Customer
6 days ago

Excellent customer service experience

Very satisfied with the vehicle. The staff were very informative and provided excellent service. Would recommend Moncton Honda to friends and family.
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