Verified Customer
6 years ago
Perfect car buying experience!
Bedford was the best salesman I have ever had to deal with. By far my best car buying experience! Also, I LOVE my new car! So happy!
Staff Dealt With
Verified Customer
6 years ago
Excellent Service
We went in just looking, we’ve been looking for a few months however did not go to Honda first we had the misimpression that because Honda sells quality cars it would not be affordable, boy we were wrong, we walked in and started talking with Tory Hicks, great young salesman, he asked us all sorts of question and then offered us to test drive the car that we were intersted in, once we came back we discussed few option on pricing and we were quite impressed, however we said we’d think about it. We went back two days later and told him we had made our dicision and wanted the car, it did not take long we had our application in and approval came in quickly, when we picked up our car a few days later again excellent service. If you are looking to purchase a vehicle I definitely recommend Moncton Honda, and Tory is a sweetheart to deal with, the whole team is excellent. And we Love our car
Verified Customer
6 years ago
Great service. Loved it.
The expetience was great. I received excellent support. All my questions were answered clearly and professionally.
Rob was very courteous and helpful throughout the buying process.
Staff Dealt With
6 years ago
Shuttle Service Unreliable
I had an appointment for a scheduled oil change. Moncton Honda was informed that a shuttle car would be needed in advance when my vehicle was dropped off at 3:00 pm. However, when I dropped the vehicle off at 3:00 I was told there would not be a shuttle service car available until 4:45 pm. I was also told that they only have one shuttle service car and it cannot be reserved in advance. I understand that. The service employee was very professional and brought this matter to the manager's attention. However, the manager did not offer any assistance.
So my question to the manager is this: Do you really think one shuttle service car is enough to accommodate all of your customers? Perhaps you should offer a taxi service like other dealers do when the ONE shuttle service car you do have is not available. Good service and the way you treat your customers will result in happy customers. Happy customers usually result in repeat customers. This is not my first round of bad service with Moncton Honda. It's just the first time I decided to speak up about it. Right now I'm not sure I will be a repeat customer.
I'm not expecting a response or an email from you. What I would like is for you to do something about your shuttle service and guarantee your customers a drive within a reasonable time when requested. I see other customers have made the same complaint in the past so this is not something you are unaware of.
Very disappointed with the poor customer service.
Verified Customer
6 years ago
Purchase of new Honda
After prob 20 years of owning a Honda my last purchase was the best of all. Vince made everything so easy and was so prifessional. His knowledge and experience was 100 percent worth my time. I would definitely recommend Vince to my friends and family.
Staff Dealt With