Verified Customer
7 years ago
Great service from John Gallagher!
The whole experience was great! John really took the time to make sure we were happy with our new Civic!
Staff Dealt With
Verified Customer
7 years ago
Salesman service
My experience when i bought my first brand new car on july, was special for me but my salesman had a bit of an attitude. He was nice but sometimes he would of had a attitude. I did not really like that. Me and my boyfriend noticed it. But last week on october 20,2017. I had a flat tire. I called the moncton service department and told him that i needed to get it fixed. He did his best and fixed my flat tire on the same day! He was very nice on the phone. It was good service and i really do appreciated!
Staff Dealt With
Verified Customer
7 years ago
A recent noise started in our vehicle and we were told all cars have noises and was not loud enough to generate a fix.
A technician went for a test ride and found the problem - noise in the Ac compressor and could be a Bering or perhaps needing a new compressor. We were told he checked two other 2016 Civics and they too had this noise therefore they decided all 2016's made that noise and we had to live with it. The service rep checked with his manager and they wouldn't budge and while an obvious Honda problem, I got charged $29. I will no longer deal with Moncton Honda particularly when I trade my second vehicle (02012 Camry) next year. I have owned 2 Accords in the past and am looking at trading in the spring but will not go to this dealership. Very poor service for someone who has owned 5 Hondas
over the years and only once went to Toyota. Perhaps you should refer this complaint to John Brushette who I knew personally before my retirement several years ago from RBC. Murray Estabrooks.
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Verified Customer
7 years ago
oil change & part replaced
The service was very friendly. It was exactly the amount of time I was told when I first got there. Very satisfaying!
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Verified Customer
7 years ago
Awesome
The staff are friendly and accommodating. They are amazing! They are kind and professional. I’m glad that I got my first brand new car here.
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