Moncton Honda

1st time service at this dealership, was told on phone would take 1.5 hours. Arrived on time, vehicle already freshly washed, so told SA that wasn't necessary. Actual time spent at dealership was 5 minutes shy of 3 hours. I told the SA I was not happy with excessive time as I had errands to run and a dinner engagement which I barely made it to., he said he knew I wasn't happy but didn't say anything more. Was offered shuttle service but that wouldn't have helped in this case. Service should be performed in a more timely manner, I may check to see if Acura will service the car as they treat me extremely well there when they service our other vehicles. Overall it was a big disappointment.

Just wish I would have had more info on cash back deals(checkerred flag event) I don't want to blame the sales associate cause I don't know how well he was informed ...other than that I thank John for taking the time to drive around... no stress..and showing me all the accessories on the car. I learned a lot just watching him do his stuff while he was driving...never had that experience at any other dealership..

The service was excellent, Tory was very helpful in every way, he answered all our questions, explain the options to me and answered our e-mails very promptly. I really liked that Tory wasn't pushy, he gave me the information I wanted and I didn't feel pressured!!! Great service, wonderful staff.

Vince, has a very pleasant personality and also no pressure sale. Answer all of our questions and reveal all of the information about the lease. Very prompt in returning calls.

Bedford assisted us in purchasing our Honda Odyssey. He was very helpful and provided exceptional service. Thank you for your help!