Verified Customer
3 years ago
Customer satisfaction is number 1
Gan Chevrolet has always provided excellent service. They were quick to resolve the problem and provided me with a loaner vehicle so I wasn’t left stranded. 5 star service and satisfaction!
Reply from: Gananoque Chevrolet
Thank you Jason for the 5 stars!
Staff Dealt With
Verified Customer
3 years ago
last minute booking as car battery was on its last legs... they got me in quickly and battery test and replaced. in and out very quickly...Neil explained the proplem clearly.
Thanks Neil. Old batter that after testing showed it needed replacement. Neil explained it clearly and offered solutions.
Reply from: Gananoque Chevrolet
Glad to hear Neil was able to help you out with your battery!
Staff Dealt With
Verified Customer
3 years ago
Late and overpriced
I was happy to get a fast appointment, but was over an hour late taking the truck in and although the rear light repair was great, the price for the new battery was about $100 + more then if I'd gotten it elsewhere and installed it myself.
Reply from: Gananoque Chevrolet
So sorry to hear this Steacy, did our Operations Manager Mike reach you ? If not please give him a call at 613-382-2168.
Staff Dealt With
Verified Customer
3 years ago
Neil went to bat for us when our undercoating had obviously deteriorated and made sure it was resprayed. Much appreciated!
Neil made sure that our glow plugs were all replaced instead of doing 1 or 2 at a time and wasting money on labour each time.
Reply from: Gananoque Chevrolet
Great to hear that Neil was able to help you out and get your vehicle done up quickly!
Staff Dealt With
Verified Customer
3 years ago
Great Dealership
I really like the structure and method of doing business. Customer service is a priority and you guys knock it out of the park
Big thank you to Shorty for finding me a van so i can continue making money by working efficiently
Thanks Chuck Bray
Reply from: Gananoque Chevrolet
Great to hear Chuck! Thank you for sharing
Staff Dealt With