Verified Customer
3 years ago
Very positive in all aspects
Always a very positive experience which is why I keep returning--Larry and Jamie are fantastic! You are highly successful for a reason!
Reply from: Gananoque Chevrolet
So glad to hear you had such a positive experience with us!
Staff Dealt With
Verified Customer
3 years ago
Excellent service from Mark.
Mark was quick to respond and great to text, email or call in response to any questions we had along the way. We will certainly call upon Mark again when it is time for our next purchase.
Reply from: Gananoque Chevrolet
Glad to hear Mark was able to be so helpful with your purchase!
Staff Dealt With
Verified Customer
3 years ago
I would appreciate it when I make an appointment at a specific time that it is adhered to.
I made an appointment for 11:00 am. I was granted a rental car for the time I was told it would take to perform the work. When I returned after 2 hours, the time I was told it should be ready, my car had not yet been touched. When I inquired about this issue I was told that it would be worked on immediately in which it was. I was told that my car would be dropped off at my home in which it was a few hours later. Overall the work was done and I appreciate that my car was delivered. In the future I would hope that when I am told the details of the service that it is honoured.
Reply from: Gananoque Chevrolet
HI Terry, we are sorry to hear there was an issue with the timing of your appointment, our Operations Manager Mike Kellam will reach out to you to make things right. thank you, the Gan Chev Team!
Staff Dealt With
Verified Customer
3 years ago
Excellent Service
I want to acknowledge the excellent service I received at Gan Chev. I was advised of a safety recall that I was unaware of. Thanks for the pick up and drop off service, 3 hour repair and top notch service. Best regards, Jane Barker
Staff Dealt With
Verified Customer
3 years ago
Great service
Had my car and truck serviced Wednesday/ Thursday.
Service was great and service Technician ( Neil ) always greets you with a smile and details of what was done.
Staff Dealt With
