Verified Customer
4 years ago
I'm very happy with it.
I bought a new sienna. I was treated excellently and the staff looked out for my best interests.
It would be nice if the lead time for parts wasn't so long. I'm still waiting for roof crossbars to come in. I understand this might be covid related.
When signing paperwork, it would be nice if I was asked if I wanted to receive informational emails etc from Toyota instead of having that option automatically selected for me.
Reply from: McPhillips Toyota
Hello Chris and thank you for your feedback. We apologize for the wait time on your crossbars and not consulting you in advance about the email notifications. If you would like any of that changed, please contact us and we will be happy to update your file!
Thanks and have a great day.
Staff Dealt With
Verified Customer
4 years ago
Experience at McPhillips Toyota
A great experience buying my 2020 Rav4 at McPhillips Toyota! Very knowledgeable staff that helped me with all my questions, concerns, and needs!
Reply from: McPhillips Toyota
Thank you for your feedback, Calvin. Congratulations on your 2020 RAV4!
Staff Dealt With
Verified Customer
4 years ago
A+ Experience Overall
Throughout the entire experience, the focus was not on the sale, it was on building a long term RELATIONSHIP. Overall extremely positive experience from start to finish, would highly recommend. A+.
Reply from: McPhillips Toyota
Thank you for your recommendation, Jared! We sincerely appreciate your feedback.
Staff Dealt With
Verified Customer
4 years ago
Rav 4 experience
The sales personnel treated me well and helped answer all my questions and concerns. Even when I’ve switched my mind once before. Made the process smooth and stress free.
Reply from: McPhillips Toyota
Thank you for your feedback, Matthew! We appreciate your support.
Staff Dealt With
Verified Customer
4 years ago
Great experience!
Jendrik was very polite and knowledgeable on the 2020 Rav4. I will be recommending him to my friends and relatives.
Reply from: McPhillips Toyota
Thank you for your feedback and recommendation, Arvin!
Staff Dealt With
