Total disorganization, took me upwards of 35 minutes standing in line to pay after oil change. Paperwork not filled out properly, took 3-4 phone calls to oil change staff to get problem fixed. Also was told I had an antifreeze leak. I had it checked out and it was actually power steering leak. In qualified staff working in oil change area. And poor customer service skills overall. The oil change was done quicker than the invoicing. I will not be returning to Murray Chev for any work in the future.
Reply from: Murray Chevrolet Winnipeg 7 years ago
Good morning Rick , I would like to arrange a sit down meeting with Tracy or yourself to discuss. Please contact me at 204-275-4560 to arrange . We want to make this right for you .
Kelly Scott
Service manager
Murray Chevrolet
Autobody did not accept our claim in Feb 2018 and thus delayed our road trip which had to be cut short.
We went elsewhere for the repairs which were done immediately at a significantly lower price. Extremely disappointed with the Autobody at Murray Chev and really do not feel like returning to Murray Chev for anything in the future.
I have always been totally satisfied with the service that have have received from your company. I feel respected and the staff have always suggested alternatives that gave me the most benefit. I will keep coming there in the future as i know i am someone who matters ...Thank you..
