Verified Customer
8 years ago
New tire install
I was scheduled for a new tire install. Service technician notified me it was delayed because the tire was late arriving. Once the tire arrived, my service appt was 2 hours long which I could not accommodate due to other commitments. I had to return on a different day to have the tire installed. It was very inconvenient and frustrating. As well, the technician quoted me $160 for the new tire install and the final invoice was $250 which was unacceptable, in my opinion. I discussed my frustration with the service tech and I was told a survey would be emailed to me.
Reply from: Murray Chevrolet Winnipeg 8 years ago
Good afternoon Hailey, It was so nice to finally connect with you today . Once again so sorry that we disappointed you at last visit but hope what we did today has made up for it . We truly appreciate your feedback and your business.
Kelly Scott
Service Manager
Murray Chevrolet
Staff Dealt With
Verified Customer
8 years ago
Great Service keeps me coming back.
As soon as I walk thru the door friendly greeting staff to knowledgeable sales people to service people that know what they are doing. I will recommend anyone that is looking for a vehicle to come to Murray's.
Staff Dealt With
Verified Customer
8 years ago
good
Good experience I am very happy with my vehicle. Thank you for your help John and the Murray's team in this purchase.
Staff Dealt With
Verified Customer
8 years ago
Small body work
The side mirror change done on time, even though the appointment was delayed by a few days.
As a whole good service by Murray/
Staff Dealt With
Verified Customer
8 years ago
it was great as always
It was fast and efficient .staff are always courteous . As always everyone was very pleasant and informative, a pleasure to work with.
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