Verified Customer
6 years ago
Had winter checkup, tune up and work was satisfactory
1st Tune up performed on Malibu (2009), car runs satisfactory Did not proceed with battery check up thought it was too expensive and have fairly new battery
Staff Dealt With
Verified Customer
6 years ago
I have dealt with Murray for 25 + years and have always had a good sucess story.
Came to my appointment for service and all was corrected in about one hour. The service team are always ready to have a tech resolve the problem that was a sunroof issue.
Staff Dealt With
Verified Customer
6 years ago
My salesman and finance guy were both very professional and explained everything very well
Your employees were very good to me, thank you. The salesman’s was very good, explained, and showed me everything about my car . The financial guy was also very good about explaining everything to me about my loan, warranty, insurance, etc. He did a very good job. Thanks again ... and I will deal with your company again.
Staff Dealt With
Verified Customer
6 years ago
Not Quite Perfect
Overall, our experience was positive. Mike went out of his way to ensure we got the vehicle we were looking for. We traded in our 2015 Equinox for a 2019 Equinox and we decided to lease the new vehicle. Mike gave us the lease price on the Friday we met with him and told him we would like the weekend to think about it. We put a deposit down on the vehicle and went back on Monday to say yes we would like to lease the vehicle. It was only then that we learned about gap insurance and in order to have our entire vehicle under warranty for the 4th year of the lease, we would need to buy gap insurance which increased our monthly payment by $62. We were not happy about this because we should have been given this information on Friday as part of the whole cost to consider. Other than this, we have been satisfied with Murray's customer service.
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Verified Customer
6 years ago
Great Experience
Cody was a great sales person. Everything explained clearly, would recommend him to friends. Whole time at dealership was great!
Staff Dealt With