Verified Customer
6 years ago
effective
I kept getting a low tire message, which was frustrating with a brand new vehicle. I brought it in. They put air in 3 tires. They had to give me 1 new one, because it couldn't be repaired. The shuttle service was good. James was very accommodating. Overall a positive experience!
Staff Dealt With
Verified Customer
6 years ago
trail blazer repairs
clear, accurate description and quote for costs of repairs needed. Frequent calls during repairs for updates and info sharing. Immediate understanding of my concerns, quick to isolate problems, fixed the problem within one working day.
As an aside, I had taken it to " the cheaper guy" and had the same problem pop up over and over-was told it was a faulty part. It wasn't.
Ryan Smith has again provided superior customer service, made me feel understood and cared about, and solved the problem so I could be back on the road again in a safe vehicle. Over the years ( past 4 years) I have known Ryan before he was a Chev rep, and he has continued to maintain a professional and personal connection.
I am beginning to look for a newer vehicle, and he is "on it"-I feel secure knowing he has my best interest in mind, and I anticipate further excellent sales, service, and support through his role.
Staff Dealt With
Verified Customer
6 years ago
very helpful
I was in with my impala for an oil change .the oil change staff were very helpful and I have always found them to be that way.As well eager to point out any other work I made need to my vechicle
Staff Dealt With
Verified Customer
6 years ago
Financing and sales
Very good communication between the sales and me had no troubles to get into a car they knew what I wanted and helped me out very much was able to drive away in a vehicle the same day I went in. Amazing!! Thank you so much
Staff Dealt With
Verified Customer
6 years ago
Excellent
Extremely Friendly & Courteous Staff. My experience with Peter & his peers was that they are exceedingly informative on issues with my vehicle. All questions were answered & explained in a professional manner. Excellent.
Staff Dealt With