Verified Customer
8 years ago
Great dealership for the purchase of a new car
Great service and excellent, friendly staff. Their service department is always very helpful and do super work! Would recommend this dealership to anyone who wants great people to look after their vehicles or to sell them a new car.
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Verified Customer
8 years ago
When I schedule an appointment time. I don't expect a phone call when my car is suppose be ready that it has not even been seen at 1:10pm that is extremely poor customer service to me. Ridiculous to me.
After purchasing 4 vehicles from Murray I am extremely disappointed with the service department. And staff at Murray Chev on Waverley. The service is just Ridiculous.
Reply from: Murray Chevrolet Winnipeg 8 years ago
Good morning Debbie, I have tried to call you and email you in regards to your last visit. can you please call me at your convenience . My direct line is 204-275-4560 or my email address is kelly@murraychevrolet.ca.
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Verified Customer
8 years ago
Friendly and efficient service.
Peter is helpful and always cheerful. Consistent service. Shuttle is always appreciated. Varied hours of the department also appreciated.
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Verified Customer
8 years ago
Very easy and informative purchase
Mike Richardson made the purchase very easy and Justin his assistant will make a great salesperson as he is also very knowledgeable of the product.
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Verified Customer
8 years ago
I was not satisfied with my recent service visit.
I had my car in to be serviced for the remote starter lock and unluck buttons and command start fixed and the hood latch to be repaired. I got the car back being told all was working now. The lock and unlock buttons did work however the command start did not. It set off the car alarm when I tried to use it. I took my car back in again to have it looked at again as it was not fixed as it was supposed to be. I was told that they would look at it again and there would be no fee if it was on their fault. When I picked up the car I was told that it would be a semi costly repair as the security system wiring to the hood was needing to be replaced in order for the command start to work. They proceeded to charge the diagnos fee for having found the problem. I felt this wasn't fair as I had paid the fee last time when they should have found this issue when they tested the command start before returning the car. When Ryan spoke with me I felt as though the way he spoke was to say that I wouldn't understand as I am just a woman. I was in a hurry and didn't have time to discuss the fee any further, so I just paid it and went. I feel taken advantage of and I do not wish to return to have service from Ryan again.
Reply from: Murray Chevrolet Winnipeg 8 years ago
Good morning Beth, could you please call or email me so we can discuss. Our goal at Murrays is satisfied customers. I would like to try and make this better for you.
Kelly Scott
Service Manager
204-275-4560
Kelly@murraychevrolet.ca
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